Merchant e-Solutions Launches Class-A Support for Apollo Terminal from Equinox Payments

EMV-certified Solution Supports all Features Necessary for Lodging Sector

PHOENIX and ATLANTA – June 27, 2017 —Equinox Payments (“Equinox”), a leading provider of payment terminals, applications and support services, today announced that Merchant e-Solutions, a U.S.-based provider of end-to-end global payment solutions, and a company from the Cielo group, has launched Class A support for the Equinox Apollo terminal, marking a milestone as the first acquirer to fully address the payment, onboarding and service needs of referral and reseller partners that support small lodging operators.

“Gaining the full support of Merchant e-Solutions underscores the importance of delivering EMV-certified solutions through valuable channel partners,” said Rob Hayhow, vice president, Equinox. “Sales reps, bank partners, ISOs and independent agents can now market Apollo terminals to small business owners with complete confidence, knowing that the solutions are fully backed by the terrific customer care team at Merchant e-Solutions.”

“We’re excited to launch a full Class A environment to support Equinox’s EMV-certified Apollo solution to our partners as they look to upgrade their clients with new technology,” said Bruce Kirst, executive vice president, Merchant e-Solutions. “Chargebacks related to the EMV liability shift can really add up, so it’s great to have a solution that addresses the unique features needed by merchants in the lodging industry.”

The EMV liability shift exposes merchants to an increase in chargebacks, which can negatively impact their bottom line. Most of the legacy terminal applications that support lodging functionality were left out of the initial migration to EMV. As a result, many small- and mid-sized hotel and inn operators are left responsible for chargebacks related to the EMV liability shift. The solution supports necessary functions from reservation deposits, to check-in, onsite property charges and post check-out adjustments.

The Voyager all-in-one application that runs on the Apollo terminal supports retail, restaurant, lodging and cash advance environments. It can support up to 20 multi-merchant configurations, and has been certified to support Visa’s Quick Chip and Mastercard’s M/Chip Fast processing, which allows EMV card entry to be as fast as a swipe.

About Merchant e-Solutions

Merchant e-Solutions helps merchants accept payments anywhere and easily manage all on one platform. Merchant e-Solutions provides a global network and enables merchants to securely do business in multiple channels including in-person, online, and on the go. Our industry-leading technology platform, flexible and customized reporting, and world-class service provide customers, banks, partners and developers with the most comprehensive payment services in the market. Merchant e-Solutions is based in Atlanta, GA and is part of Cielo S.A., Latin America’s leader in electronic payment solutions. To learn more about Merchant e-Solutions, please visit

About Equinox Payments
Equinox Payments, founded in 2014, is looking beyond product features to rethink and reimagine the customer payment experience. For more information about Equinox, visit

EMV is a registered trademark or trademark of EMVCo LLC in the United States and other countries.


Equinox Payments
Michelle Wagner