Online Privacy Statement


Equinox Payments is committed to protecting the online privacy of our visitors. This Online Privacy Statement explains our online information practices and our efforts to help protect your privacy during your use of our website. We take the security of your information seriously, and work hard to maintain a safe and secure website for your use. This Online Privacy Statement only applies to information collected at, and does not apply to any other information that we may collect by other means or sources. We may change this statement at any time. In the event that changes are made, we will post notifications of the revisions on this website.

Information We Collect

The only personal information we collect is information that you voluntarily provide to us. This information may include name, email address, physical address, telephone number(s) and other related contact information. In addition, we may also collect credit card and other billing information when you register for products and services available through our website.

In the event that you are required to supply us with personal information, the information will typically be used to:

  1. Process orders, and deliver products and services to you;
  2. Respond to your request for information or services;
  3. Provide you with opportunities to learn about other Equinox products, programs or services that we believe may be of interest to you; or
  4. Access your account information or comply with federal, state and local laws, including applicable card association rules.

We may use “cookies” to track usage on our site. Cookies are small packets of data placed on a computer, tablet or mobile device that helps us collect information about the use of our website so we can update, redesign and administer the site to ensure you are provided the most up-to-date and useful information. Cookies are not linked in any way to your personal information. Keep in mind you always have the option to block cookies in your browser’s security settings.

Website server log information is automatically reported by your browser each time you access a web page. Server log data may include, among other things, information such as your web queries or navigation requests, browser type, Internet Protocol (IP) address, number of clicks on website hyperlinks, the domain names visited, landing pages visited, and web pages viewed. Reviewing server logs and our customers’ use of our website helps us to statistically monitor how many people are using our site and for what purpose. Only authorized Equinox personnel have access to the server logs and cookie utilization data we collect. These individuals follow strict security policies and procedures.

Sharing Information

We do not share personal information with unrelated third parties who are not covered by this Online Privacy Statement without your prior permission. However, from time to time, we may disclose your information to fulfill legal or regulatory obligations, or if we determine such disclosure is legally advisable or necessary to protect our rights and the rights of others, or to prevent harm.

Our policies limit access to personal information that is collected from this website to our employees and agents, and business partners who need the information to fulfill their business responsibilities. We may disclose personal information collected online to our subsidiaries, affiliates and vendors who assist us with the development of our website. In some cases, this may require your information to be sent to other countries. By supplying your information on this website, you consent to your information being transferred across national borders by or to Equinox, its affiliates, vendors or agents. Vendors and other outside contractors we engage are subject to our contractual requirements for safeguarding all personal information captured from our website. We store personal information on servers in the United States, but your information may be stored in on servers or databases co-located with hosting providers outside our direct control.


Equinox employs appropriate measures, including the implementation and use of security technologies, to protect personal information collected online against unauthorized access, disclosure, alteration or destruction. These measures include HTTPS encryption, firewalls, physical and electronic access controls, and strict rules regarding the access and use of data on our systems.

While we cannot guarantee that loss, misuse or alteration of data will not occur, we are committed to the security of your personal information through the use of appropriate safeguards and security audit procedures. You will be promptly notified of any security breach which may have allowed the disclosure or compromise of the privacy of any of your personal information.

Protecting your information also relies on your following basic security practices. If you use this website, you are responsible for maintaining the confidentiality of your access information and password. You are responsible for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your password. We cannot secure any personal information that you release on your own, that you request us to release or that is released through another third party to whom you’ve given access.


Our website contains links to other websites not operated by Equinox, and whose information practices may differ from ours. These links are provided for your convenience and do not constitute an affiliation with, endorsement or sponsorship of the third parties that operate those websites. This Online Privacy Statement does not cover activities occurring on other websites. Equinox is not responsible for the availability or reliability of the content of these third party websites.

Spam, Phishing and Spyware

Please be aware that there may be fraudulent websites that illegally use Equinox logos or other aspects of our brand. These sites may circulate their presence on the internet via spam email, or through fraudulent phishing practices. Unless otherwise designated, these sites have not been authorized by Equinox to use our name. If you are in receipt of this type of spam you should notify us and, to help protect your privacy, avoid replying to it or forwarding it to other people.

18 and Under

We do not collect or maintain information at our website from those we know are under 18 years of age, and no part of our website is structured to attract anyone under the age of 18.

Terms of Use

If you choose to visit our website, your visit and any disputes over privacy are subject to this Online Privacy Statement and to our Terms of Use.

Opt Out/Modify Information

You may be able to opt out of the use of your data on our website. You can request the removal or modification of your personal information by notifying us at any time. We will make a reasonable effort to remove your personal information from our website in such a way that you will not receive future communications from us. If you notify us that personal information previously submitted to our website is no longer accurate, we will make a reasonable effort to make appropriate corrections.

Contact Us

If you have any questions or concerns about this Online Privacy Statement please contact the Equinox Payments office:

9045 E. Pima Center Parkway, Suite 3
Scottsdale, Arizona 85258
P | 480.551.7800

This Online Privacy Statement was last updated on January 05, 2015. Equinox reserves the right to amend or modify this statement at any time. If our privacy policies and procedures change, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Any changes to this Online Privacy Statement are effective on the date they are posted on our website.