Core Services Product Manager

Job Summary

Equinox Payments is seeking a product manager to lead the company’s product roadmap as it relates to core services, with the initial focus on payment terminal management systems and a customer portal to the company’s payment terminal repair and logistics services. The secondary focus is third-party applications enablement and delivery, with SAAS as the reference business model.

Duties and Responsibilities

Strong command of product marketing and product management fundamentals
Market research Marketing requirements documentation
Productization Articulation of features, benefits and proofs
Collateral
Training
Product life-cycle management
Acts as advisor to functional peers to meet schedules and/or resolve technical problems
Acts as liaison among the functional departments within the company as well as among the company, the sales force, and the customers for all product related issues
Represents the voice of the customer for a specific product line
Plans for current and future product designs that benefit the company

Knowledge, Skills and Abilities Required

High energy
5-7 years or more of formal product management experience, preferably in SAAS, the payments industry, device management or related to payment terminals
Ability to acquire quickly deep technical knowledge and insight of the strengths, weaknesses, opportunities and threats of products as they relate to market trends
Enables management to give guidance, not direction
Highly empathetic for end-user experience, which for this role means consumers, merchants and/or the entities who place payment terminals at merchants
Ability to manage not only products, but projects and processes
Superior time management skills
Outstanding written and oral communication
Ability to conduct market research both through internal and external sources

EDUCATION REQUIRED

BS degree, preferably in Marketing

PHYSICAL REQIUREMENTS FOR THIS JOB

Travel 20%